Contact us

Here we answer your most frequent product queries and help you contact our Customer Service. Fill out the contact form and we will contact you shortly.

Our location
San Martín 133, E, Santiago (Chile).

(please, use the form)

Let’s talk! +56226710740

Instagram @kowkastore
Facebook @kowkastore
Youtube @kowkatv


All of our pedals work with a standard 9V DC, negative center, 2.1mm plug power adapter unless otherwise specified on the individual pedal product page. We recommend using specific sources to power pedals.

Current consumption in milliamps (mA) can be found on the data sheet of each pedal.

You can check here (Support page) all software and user manuals updated.

Currently in Chile you can order from website or Kàtode store. If you are interested in having our products in your store, contact us.

Our pedals have a full 2 year warranty for any performance related issues (faulty parts and/or other internal issue). This warranty does not cover items such as knobs, jacks or potentiometers broken due to misuse.

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